Privacy Policy

At Caflan, we value your trust. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products.

1. Information We Collect

When you interact with us, we may collect:

Personal Details: Name, phone number, email, billing & shipping address.
Payment Details: Payment method information (processed securely by our payment partners — we don’t store sensitive card/bank details).
Browsing Data: IP address, device type, cookies, and activity on our site (to improve your shopping experience).

2. How We Use Your Information

We use your information for:

Processing and delivering your orders.
Communicating about updates, offers, or queries.
Improving our website, services, and customer support.
Fraud prevention, security checks, and legal compliance.

3. Sharing of Information

We do not sell your data.
However, we may share information with:

Trusted delivery partners (to ship your order).
Payment processors (for secure transactions).
Legal authorities, if required by law.

4. Cookies & Tracking

Like most websites, we use cookies to:

Remember your preferences.
Show relevant offers and recommendations.
Analyze traffic for better performance.

You can manage cookies from your browser settings anytime.

5. Data Security

We use industry-standard security measures (SSL encryption, restricted access, etc.) to keep your data safe. However, no system is 100% secure, so we encourage you to protect your account with strong passwords.

6. Your Rights

As a customer, you have the right to:

Access the data we hold about you.
Request corrections or updates.
Opt-out of promotional emails.
Request deletion of your personal data (subject to legal obligations).

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from them.

8. Changes to Privacy Policy

We may update this policy from time to time. Any changes will be reflected on this page with a new “Last Updated” date.

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